privacy-policy

At Conniejoe, we value the trust you place in us when sharing your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store. We are committed to ensuring that your privacy is protected and that we comply with applicable data protection laws.


Section 1 - Personal Information We Collect

When you visit Conniejoe, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as Order Information.

Section 2 - How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the site. This includes processing your payment information, arranging for shipping of your rings or lace front wigs, and providing you with invoices and order confirmations.

Additionally, we use this Order Information to communicate with you and screen our orders for potential risk or fraud. When in line with the preferences you have shared with us, we use this information to provide you with information or advertising relating to our hair and jewelry collections. We use the Device Information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our site.

Section 3 - Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the site.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Section 4 - Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by using the settings in your social media accounts or by visiting the Digital Advertising Alliance’s opt-out portal.

Section 5 - Your Rights

If you are a resident of certain jurisdictions, such as the European Economic Area, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, please note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of your home region, including to Canada and the United States.

Section 6 - Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This allows us to assist you with any future inquiries regarding your purchases or returns.

Section 7 - Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your information.