Shipping policy

Shipping Policy

Thank you for shopping with Connie joe! We are dedicated to providing a smooth and reliable delivery experience. Please review our shipping policy below for important information about processing times, shipping methods, and tracking.

Handling & Processing Time

  • Processing Time: Orders are processed within 1–3 business days (Monday to Friday).

  • Order Cut-Off Time: Orders placed after 6:00 PM Eastern Daylight Time (GMT-4)


    will be processed the next business day.

  • Weekend Orders: Orders placed on weekends or holidays will be processed on the next business day.

Shipping & Transit Time

  • Transit Time: After dispatch, delivery typically takes 2–4 business days (Monday to Friday).

  • Business Days: Shipments are only made Monday through Friday.

  • Delivery Estimates: While we strive to meet all timelines, delivery times are estimates and may vary due to factors such as weather or carrier delays.

Shipping Fees

  • United States: We offer Free Shipping on all U.S. orders.

Shipping Area

  • We currently ship only within the United States.

Courier Services

  • We partner with trusted carriers, including UPS and FedEx.

  • Insured Shipping: All orders are fully insured. If your package is lost or damaged during transit, please contact us for assistance.

  • Eco-Friendly Packaging: We use sustainable packaging materials whenever possible to reduce our environmental impact.

Tracking Your Order

  • Tracking Email: Once your order has shipped, you’ll receive an email with your tracking number and shipping carrier.

  • Track Online: You can track your shipment through our website or directly via the carrier’s tracking page.

  • Need Help? Our support team is happy to assist with any tracking concerns.

Missing Items Procedure

If any item is missing from your order:

  • Report It: Contact us at contact@conniejoe.com within 7 days of receiving your package.

  • Resolution: We’ll promptly investigate and send a replacement or issue a refund, depending on the situation.

If you have any questions or concerns regarding shipping, please don’t hesitate to contact our support team at contact@conniejoe.com

Contact information

Business Name: Connie joe

📞 Phone: +1 (301) 338-8203
‬📧 Email: contact@conniejoe.com

Business Address: 3010 SW 113th Street, APT 302, MIAMAR Florida 33025, United States